Shopify

Overview

Connect your Shopify store to ShipScience to automatically pull order and fulfillment details for filing claims with UPS, FedEx, and other carriers. This setup creates a private Shopify app that gives ShipScience read-only access to the data it needs.

Step 1: Create a New Private App in Shopify

1. Log in to your Shopify Admin Dashboard at https://your-store-name.myshopify.com/admin.

2. Navigate to Settings.

3. Click Apps and sales channels, then Develop Apps.

4. Click Create an app.

5. Enter an app name (e.g., ShipScience Connector) and select your store owner account as the app developer.

6. Click Create app.

Step 2: Configure App Permissions

1. Go to the Configuration tab of your new app.

2. Under Admin API integration, click Configure.

3. Enable the following permissions:

4. Click Save.

Step 3: Install the App and Get Your API Token

1. Navigate to the API credentials tab in your app settings.

2. Click Install app (top right).

3. After installation, Shopify generates your Admin API access token.

🔑

Copy the access token and store it securely — Shopify only displays it once. You'll need it in the next step.

Step 4: Connect Shopify to ShipScience

1. Log in to the ShipScience app.

2. Go to Data Sources in the navigation menu.

3. Select the Shopify connector option.

4. Enter the following:

• Admin API access token — paste the token from Step 3.
• Store domain — enter your store name only, without myshopify.com at the end.

5. Click Save to complete the connection.

Step 5: Data Sync and Usage

Once connected, ShipScience will:

• Pull 6 months of historical order, shipment, and package data.
• Continue syncing new shipments automatically on an ongoing basis.

ShipScience uses this data to file claims with UPS, FedEx, and other carriers, including package contents and value details.

✅

Your Shopify store is now securely connected to ShipScience. Data will flow automatically for claims processing.